Our Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

If District #38 has a delay we open at 9am. This means any appointment scheduled before 9 will need to be rescheduled. Any appointment 9am or later we see you at your scheduled appointment time.

If District #38 closes their schools due to inclement weather, we too are closed.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

*Please note, if you have to miss school or work due to illness on the day of your appointment please call us to reschedule.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.